Correspondences and tasks management is a mandate
There’s no question that many companies and government agencies struggle to keep up with incoming correspondences, tasks and inquiries. Furthermore, every organization is under increasing pressure to automate, expedite, and track responses to correspondences from customers, suppliers and other agencies or organizations. Fortunately there is a solution that improves efficiency among employees and helps ensure better service to customers, constituents, other agencies, and external organizations.
Organizations receive increasingly large volumes of correspondences/tasks in the form of letters, memoranda, administrative forms, e-mail, phone messages, faxes and others. The correspondences can be of many types, such as inquiries, invitations, comments, contracts, recommendations, action memoranda and memoranda of conversations and meetings. The receiving organization is responsible for managing the correspondences, i.e., creating files, performing the required management tasks and preparing responses. This invariably requires circulation and coordination among departments and staff for response creation, preparation, approval and delivery.
Most of the information within organizations are available through different document structures that are narrowly supported by Information Technology. This implies that most of the business processes is not actually supported by IT. Hence, a lot of paper work exists even with the existence of traditional Information Systems.
The solution for this is TaskFlow as an Automatic Document and Task Management System.
TaskFlow Document and Tasks management System has the ability to enable the client to effectively manage all of its archived data, and day-to-day data regardless of its format and at the same time fulfills the requirements of the solution as described by the client.
TaskFlow General Architecture
TaskFlow System is based on an open architecture that conforms to industry standards. It also contains a comprehensive suite of APIs that enables integration into existing line of business applications. As a result the solution fits into your existing business applications and processes in a non-intrusive manner.
TaskFlow Distinguished Technical Features
TaskFlow solution is differentiated from the competition by these key points:
· It is looking for world class process efficiency.
· It is managing any open tracking path process.
· The ability to scale to implementations of tens of thousands of concurrent users and billions of record objects.
· The solution offers the most complete set of functionality for web-based clients.
Users can access any content archived in TaskFlow System from a single web-based interface, which provides them with access to data anytime, and everywhere.